Frequently Asked Questions
Q. Will I have the same cleaner every time?
Yes. This way the cleaning service you get will be more consistent, thus maintaining continuity.
Q. Am I locked into a contract?
No long-term contracts, no hidden charges or upfront payments. You are free to leave anytime.
Q. Which London areas do you cover?
Clean Impact services all London boroughs marked in red below:
Q. How much does it cost to have my home cleaned?
£13.00/hour - Regular domestic cleaning / Laundry and Ironing
£14.00/hour - End of tenancy / Spring and One-off cleans / Move in/out
£15.00/hour - Post event cleaning
Q. How do I pay?
We require payment at the time of service. You can also pay by cheque, Direct Debit, Standing Order and Bank transfer.
Q. Can I trust my cleaner?
We conduct an interview to adequately assess the applicants suitability. All candidates must provide the following:
* Identification - we require photo identification - passport/ID, driving licence
* Legal status - applicants must provide a valid visa & work permit
* Proof of address - an utility bill and/or a bank statement
* Two references from previous employers
Q. Do you provide references?
Of course we do. References from our former and current clients are available on request.
Q. Do I need to provide cleaning supplies and equipment?
Yes, we kindly ask you to provide all cleaning products and equipment.
Q. Is there anything that the cleaners will not clean?
The cleaners will not clean any antique, delicate or high-value items.
Q. How do I get started?
Call us free on 0800 044 3714 or 07957 337 007. Alternatively fill in the “Contact form” or email email@example.com